Privacy policy

 

 

Welcome to Dileat Delivery! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including GroMart (instant grocery delivery) and food delivery.

 

1. Information We Collect

 

We collect the following types of information:

 

a. Personal Information

• Name

• Email address

• Phone number

• Delivery address

• Payment details (processed securely via third-party payment gateways)

 

b. Usage Data

• App interactions and preferences

• Order history

• Device information (IP address, OS, browser type)

• Location data (only if enabled for delivery purposes)

 

2. How We Use Your Information

 

We use your data to:

• Process and deliver orders

• Provide customer support

• Improve app functionality

• Personalize user experience

• Ensure security and prevent fraud

• Send promotional offers (with your consent)

 

3. Sharing of Information

 

We do not sell your data. However, we may share it with:

• Delivery partners and restaurants/vendors to fulfill orders

• Payment processors for transactions

• Service providers for app analytics and improvements

• Law enforcement if required by law

 

4. Data Security

 

We implement industry-standard security measures to protect your data. However, no system is 100% secure, so we recommend keeping your login credentials private.

 

5. Your Rights & Choices

• Access & Update: You can update your profile information anytime in the app.

• Opt-Out: You can unsubscribe from marketing emails and notifications.

• Delete Account: You may request account deletion by contacting support.

 

6. Cookies & Tracking Technologies

 

We use cookies and similar tracking tools to enhance your experience. You can manage cookie preferences in your device settings.

 

7. Third-Party Links

 

Our app may contain links to third-party services. We are not responsible for their privacy practices.

 

8. Children’s Privacy

 

Dileat Delivery is not intended for children under 13. We do not knowingly collect data from minors.

 

9. Changes to This Policy

 

We may update this policy occasionally. Changes will be posted here, and continued use of the app implies acceptance.

 

10. Contact Us

 

For any privacy-related queries, contact us at:

Email: INFO@dileat.store

Address: RSPURA